Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
В восторге
Коробки были упакованы в обычный пакет, поэтому слегка помяты. Вроде бы заряжает, при 40% заряда, пишет, что осталось 01:40 до полного заряда...
Produto Muito bom, chegou bem rápido, conforme anunciado. Vendedor Nota 10! Recomendo.
Продавцу стоит обратить внимание на упаковку. Без пупырки. Коробки были хорошо помяты. Спасло, что внутри коробок твердый картон. Всё работает. Телефон греется сильнее, чем на другой беспроводной зарядке.
ottimo
Заказываю данную подставку второй раз. Качество отличное. Рекомендую товар и продавца.
отличное устройство, замечаний и нареканий к товару нет. Доставка прошла очень быстро.
Быстрая доставка, 2 недели и на НП ждет) Упаковка целая, запечатана, зарядка работает, брал без блока, подключил к компу, iPhone 8 в силиконовом чехле заряжает, за 10 минут 5%, меня устраивает. Рекомендую продавца и товар.
Понравился.
Accurate product, very satisfied, work very well for both note 9 and iphone x.
Заказала 25.05 пришел 21.07. Но товар отличный. Все красиво и аккуратно упаковано. Спасибо! В комплекте шел подарок.
Well packaged product and work like a charme. Excellent.
Все соответствует заявленным характеристикам. Рекомендую.
The quality of these products is very good. This is an excellent store.
Excellent quality, nice plastic, thin, shines beautifully not intrusive, charges through a thick case
좋네요
The charger works fine. This is the second one I bought for my office. The first one I use at home. Very fast delivery.
Понравилась зрядка. Рекомендую.
It works just perfectly!!! ...It’s awesome.
Excellent item, arrived in 3 weeks, good packaging
Arrived for two days to my front door in Spain. The charger is of very good quality. I have several devices to support and all work perfectly. Fast charging is great - almost the same as the wired charger. Great product and very convenient.
Nice!
Зарядка работает. Только вот 11 Про заряжает дольше чем по проводу. В целом вещь хорошая. Посмотрим как долго проработает.
Top na bestellen twee weken en drie dagen in huis . Echt Lux verpakt en dicht geschilderd. Het commentaar met verkoper weet ik, omdat het niet nodig was.
tutto ok da provare spedizione veloce