Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Works. Delivery SDEC.
Excellent) fast delivery)
Fast delivery, bank came charged 78%
Delivery one and a half months by new mail. Heavy, but how to check the capacity, I do not know. Got with 59% charge. I charged two phones half about. The paver Bank itself from 1% to 100% charging charged for hours 10.how to continue to work, let's see.
Delivery is very long, 70 days. In the kit there are no wires, and so everything is fine
good stuff
OK, delivered by sdecom, Courier
Good product, good service, good price - Highly recommend this store!
Ordered 20000mA one and during first charging this PB took 18478mA- pretty good result for the price I paid... Also this PB made of regular black plastic with face and back sides made of rough plastic without soft touch covering- so it is little bit slippery... Can be charged by micro USB or type C cables, also have 2A USB and USB port which supports QC 3.0 9V... And it is goddamn HEAVY!
Great powerbank. The capacity corresponds, QC and PD work, at 12 v 1.5a produces.
Ok. Satisfied. thank you.
All as described. The characteristics correspond to the declared. Real capacity per return approximately 6500
Very long delivery, 60 days, very long in China was rolling.
Excellent Bank, fast charging works, the port of typec works in both directions-you can how to charge the bank, so is the phone. The only negative-this port is a little hanging out, as if there is a problem. While I did not understand, since it works and okay
The bank as a bank-charges, the capacity did not measure: the screen works: but I need it to-I'm xs)
Works well, battery capacity as advertised.
Is OK. Looks like 15000 after all
Gives out the declared power, but it whistles. I also noticed the creak in the display area. XS, took for 430r and for this money it's normal. And so take others for the action on: Pepper. Ru
Received (delivery is smart) works. Satisfied, I recommend
Excellent, heavy weight, supports fast charging up to 12 V!
Good
I took for 1.138 wooden, for this money norms. The bank went for a long time in the area of 30-35 days. I was glad that the delivery of sdecom directly to the house. It is clear-red is not about what 20.000 mahs of speech and does not go. Included was a micro-USB cable for 5 cm. The negative is that the body is strongly branded (because of the matte surface) and very slippery. I advise you to buy in pairs with a silicone case.
A good paverbank, the only negative of the holes under the LEDs empty ie can beat dirt, etc. D, it would be nice that instead of the holes there would be lights, or just a smaller layer of plastic from the inside to shine through, well, considering the holes, not the diffuser some kind of LEDs bright and a little blind
Took for 4.5 $ version with screen, when discharging 2A gave 6620 mAh, more in the screen. It is not heated very much, fast charging-discharge works, for this price of norms, let's see how much will live.
It is necessary to drive a couple of cycles, the capacity is excellent.