Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Вроде работает, но есть внешние царапины
Delivery 43 days...
Work very well and very fast delivered
Quality is average. Contact is lost.
Product complies with the description. All works like please.
Ordered 16.06 delivered 7.07. Quite quickly, the store is satisfied
Goods got, thank you, best regards.
There are no questions to the store. Everything came, everything works. Only the charger itself is poorly held in the cigarette lighter socket (Kalina 2). The charging plug is long and thin, the socket does not sit tight. The main function performs.
Very good store + fast shipment delivery - still I didn’t use but look good quality
Fast delivery reliable store highly recommend
Everything works.... Delivery is very long 2 months to Peter
good product, fast shipping.
Everything works
waited 2 months. Item condition looks good. Havent tried yet. Thank u
Everything works norms
The device is excellent. all as described. I tried it in work, everything is fine. the store is responsible, I recommend!
Seller recommend. Everything is exactly like in the photo.
Shipping fast and commodities.
Everything works
Thank you.
All as in the description all ok thanks received. On performance did not check. I'll check it out.
Excellent Product
Came in less than a month. That's good. The store did well. sent instantly. Photo I do not see the point of inserting. they are already many. the goods are the same as on advertising. Everything works and funcycls. I recommend the seller and will still order here.
Many thanks for the order executed! Car Charger 3 in 1 received. I have no claims to the goods and delivery times. Especially pleasantly surprised by the timing. At the same time with this product, even a little earlier, payment was made for the car DVR (unfortunately from another store), so he hasn't even left the supplier country yet .... Tinplate ..
Works fine