Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Article bien reçu et second commentaire après usage
Excellent, came charged half
It's been two months. I'm running out. Put on charge. The charge indicator is barely visible. I'm not taking it first. I took the same for 5000, it works normally. Thank you. I recommend the goods and the store.
It almost fully charged. I put it up. Then I'll try, for how much charging is enough.
In the hands even more pleasant than expected. Compact. The inscriptions are informative. I did. Took for Samsung S4. Fast charging works.
Thank you, paverbank bomb!
Very fast delivery 4 days, courier brought
Everything is fine like working fine
Seller well done order quickly came working everything
Great thing. I liked that the bank is small and compact, it is convenient to put it with you in a handbag. Charges quickly. Delivery is very fast.
The bank is cool.
Ахуемонишно
Cool little believe bank! Took with a big discount and promotional code, very satisfied! Thank you
Perfect
Good paverbank, I'm happy with everything. For Honer 10 light is enough for two full charges, although I bought for other purposes (for молокоотсоса)
The order was issued on June 15. Delivered by courier on June 18. Charged interest at 75.
Ordered 15.06.2020, brought home 18.06.2020 (Moscow). Compliance with the capacity and output current/voltage did not check. I trust this brand!
Recommend!
Very quickly delivered, the courier brought home. Pre-called. PL quality then add.
The declared promotional capacity is 10000 mAh. Rated capacity at 6200 mAh output. Through charging is IE. You can charge the PB, and from it the phone at the same time. The capacity is close to the declared-enough for a lot of short "bites" when lazy to sit near the outlet.
Slightly heavy but otherwise. Phone and Tablet charges. delivery by courier to the specified address. Everyone is happy with everything thank you. :)
The goods came quickly, about 1-1,5 weeks to the Saratov region
The product corresponds to the description. Came to Kazakhstan during the quarantine for 1 month. Packing is happy. Arrived charged at 70%, that is, 3 bulbs burned. Power Bank is good and happy with the weight. I haven't tried it yet. When I try to tell you what impressions. But so far visually very high quality and worth your money.
Thank you to the store the battery came.
Everything is fine, delivery by courier for 5 days to the Sverdlovsk region, took on the shares for 538 rubles.