Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Большое спасибо! Очень быстрая доставка 3 дня.
Очень крутой, мощный, качественный банк. Пришёл за неделю iml доставкой из России. Единственный минус - тяжеловат, но это кому как. Продавцу спасибо, все на уровне
До Тюмени за 8дней,доставкой IML на дом. Повер заряжен на 84 процента. Будем тестить .
все отлично работает . но доставка остовляет желать лутьшего.
Доставка за 7 дней. Заряд током 2 А при 5 В примерно 13 часов. Емкость при заряде ~23000 мАч. Емкость при разряде ~18000 мАч.
Goods compliant zamówie niem. Recommend!
The parcel arrived quite quickly, charged PB was 82%. I'll start testing, I'll cancel later.
Excellent power bank. Came with a charge of 84%. Charged three phones and batteries. There's another 34% left. The goods are excellent. Advise.
Gives all his honest. One nuans with an indicator, writes 100% but charges another hour, but there is an indicator "in", on which it is clear and without special equipment. In general, extremely satisfied and for their money is very wonderful.
Polecam!!!
Delivery is pretty fast, in one layer with air bubbles! Description everything corresponds, until I used it, but I'm sure as always at baseus, all at heights and quality and declared characteristics! There were their 30000 banks without fast charging, everything works fine, everyone is happy!) 5 stars and thank you!!!
Perfect
That's great! Heavy piece it and have quality satisfied
Great store!
Great Machine, the description corresponds. The shipping was free and fast, IML by post to Petropavlovsk-Kamchatsky in 7 days, as it formed the delivery from the Russian store, from Moscow. Bought cheaper 2000 rubles I use more than 10 days, everything is fine. Seller recommend.
Fast delivery. A separate thank you to the store. Everything is in good condition. As soon as I check the goods I rewrite.
He got the attorbank three weeks later. Came charged by 85%, but to believe the display can not. The display with numbers here is the type of Chinese butaphoria, even when put on charge, reached 99% and became a dead cargo, although still charging. Unfortunately, Type-C and USB with fast charging simultaneously work as normal charging, quickly charge only alone. As a gift, except the regular micro USB cable, Put Type-C 25 cm long with backlight, thank you for the store!
4-day delivery! Fire
Volumetric, feels the power of the battery, at 5.2v issued 22300mAh and 116wh in principle satisfied with the goods) store recommend)
Charge $ number is available for Dodge
Very good!
Fast delivery. Fast charging)
Delivery 13 days. store sent quickly. the unit charged was 80%.
Quick. Charged. Powerful. But, the main function did not check. Took to charge the laptop. The chef came before cable. Come-I'll check-add
Super Mega-gorgeous bank with honest capacity and beautiful design!