Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
הזמנתי שחור וביקשו שאני יחליף ללבן הגיע מהר עובד מצויין
ottima qualità questo marchio e molto affidabile.
Powerbanks came pretty fast and were in great shape and these Powerbanks are just super as they can charge up almost anything I threw at it like phones laptops and cover a wide range of input voltages and amps for devices and they can charge up depending on battery size a device a few times no problem.. And can charge up to 5 to 6 times for some devices on one charge on this powerbank.. . I recommend this powerbank to everyone as it works well and the store also as he was very helpful in every way. Thanks for a super product.
Shol long 1.5 months to Moscow, works fine, MacBook Pro 15 charges. Gives out 20 volts 3.5 amps. I advise you to take, the MacBook writes that charging 85 watts.
A simple unit, you can not say otherwise. Health of cherovin. You take it in your hands and feel the thing. Made soundly, charges quickly
Organizer shipment have been very quick W Wait's from date order just Sun over, Very good now order Man sale have inform customer care that สีด memeber out of stock need take new produce long, it offer choice good provide by not discharge give us Ron// Product get is correct. complete everything according to inform hold Buy come compatible with Microsoft Surface Book htc2 can rechargeable slasher o even normal Flint scrub worth really
Good product; Charging on a MacBook Pro 15 2019; It takes 100% on power bank to make a full charge; 20% for galaxy note 10, 30% for ipad, very good value for money. Provided that it lasts in time
The box came crumpled, and the rest is all like in the description
As always delivery fast, store 5 +++++!
good
Really the Russian 욥... 65L W out put out on foot, 믄 30000 foot 60w is really larger size
very fast delivery. very good quality
good performanxe
Not tried yet, seems quality build and stable. Although the gift pd 100w cable was not in the package and even not arrived separately :(
Excellents
This can recharge Macbook pro. good.
i got it...
Super, laptop Lenovo X1 Carbon charges
Very good powerbank! Recommend!!!
Works flawlessly and delivered quickly. Can I recomment
Very good!
Delivery via cdek without tracking just over a month. Charged for 74%, I will check and complement the review
Great store, now no problem charging my laptop Huawei MateBook X Pro 2020, delivery to Moscow 3 weeks, I recommend!
Fast shipping, thank you. Long time waiting shed is still early arrived four. Always happy.
Very good battery, it take over a month to come , but the built quality is one of the best i have seen. I like the light reader magnifier and the power pack fells heavy for a battery pack which is very good thing. I will buy from this store. 30000mha hell yeah. Merv - UK