Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
70프로 충전 돼어 왔네요
livraison rapide vu le contexte et fonctionne très bien
Батарея пришла в Питер через месяц, трек не отслеживался, принесли домой cdek Вроде заряжает, но гнездо на 2,1 быстрой зарядки не дает, обычная! Внешне выглядет неплохо, дисплей достаточно информативный! Как проверю в деле, отпишусь
Shipping will be took days after cooking capacity is 30000mA seems fit baby products earphone V40's 10% charge battery 1% line double laguna key portable is too heavy, cooking with flash function wholesale same one single bulb too small so far away shine do Okey
In the Kostroma region Arrived in a month. Everything is whole, it works, it's heavy. Did not think that such a big... thank you to the store!
Great thing, charging fast, Xiaomi Redmi 8 pro on 8-9 charges is enough
As in the photo, came charged by 55%, this charge was enough to charge 2 phones and 1 tablet up to 70-80%. He was charged about the day, happy with the purchase. Seller recommend
Thank you for still the goods delivered and sorry for the inconvenience that may have caused you about the delivery. Thank you very much again
Vypadá kvalitně. Nabíjí se opravdu dlouho, takže kapacita them pořádná. Odpovídá volume and váha, takže uvnitř them celkem Velká batteries.
To Kaliningrad in 38 days. Cum normal, came charged at 59%. Judging by the speed of discharge, approximately corresponds to the stated capacity.
Thank you very much. It's okay.
For a very long time.
It's been a long time. Brought home sdek, a great bank, but oochen heavy
Worthy thing
It came quickly, after the test I can say, grabs for a long time, charges hours 12-16. Charging through the cable is longer than from the regular unit. The order is satisfied.
Came with a charge of 67%. Charged to 100%. Everything works. Came in a month, delivered the courier sdek.
not 30,000
Normalizing powerbank, charged 4 times left 40%, I think 2 times will still charge the phone
Battery cool, thank you
Very long went and so everything is fine
Cool belbank, charges up to 100% there is a fast charge, enough for a long time, quite heavy, I'm happy with the kapets. Rekamenduyu
Came with a charge of 57%, heavy and voluminous. I haven't tried it yet.
The goods came well packed, without rubbing, but does not work, discharged to zero and does not charge ....
The order went for almost a month. the quality is good, packed in a standard box. not damaged when delivered.
In 1,5 he arrived in Irkutsk. From order moment. Came with a charge level of 76% percent, enough to charge 3 times honor 9lite to 100%. Charged about 2 hours. I'm happy with the purchase, I recommend to order.