Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery was 3 weeks, everything was sealed and packed in a box. Therefore, nothing was broken and not damaged. Girls, this cream is a bomb. After applying the cream and warming with film, the places of application begin to "burn". Because I did not know the principle of action, the first time I applied quite a lot and barely stood for 30 minutes. After warming, the film begins the furnace. Therefore, it is better to apply a thin layer. But it is worth the skin even after the first application became more smooth, pleasant to the touch.
The cream is able to help in the fight against cellulite. This cream will help to remove excess liquid from the hips and sides, thereby improving the external condition of the skin. Over time, the wrong nutrition, sedentary work, little movement, delays the imprint, especially on the female body. Orange crust is a problem for many. After the shower we apply the cream, wrap for 40-50 minutes in a film, during this time, the cream warms up and starts baking. A small amount of liquid remains on the film, no film effect. With daily evening use should be enough for 8-10 days. To start one course is enough, individually, someone needs more. Delivery about three weeks by Russian Post. Packing branded box and postal box. The composition and shelf life are specified. Products from the store are always sealed. The cream liked how the addition in the fight against cellulite is good.
Cream for problem areas. It should be used in the complex. Just smeared and it does not happen) The cream is pleasant in texture and smell. It is necessary to apply to the body under the massage, then wrap the film for 30-40 minutes. Do regularly.
I love the feeling after its use, it is very good since while using the cream it gave sense of itch and heat but then leaves a nice sensation of freshness and super soft skin. I will definitely buy more again. Thanks for the present.
Excellent products, fast shipping.
Product to test, pack well.
The cream received)) I will add a review after use!!
Parcel well received not yet tested I will give 1 comment after use
Delivery about 2 weeks. Track number was fully tracked. Cream of white color, thick, with a pronounced smell of herbs. After application is absorbed quickly. Used for about a week, the effect is noticeable, the skin became more elastic and tender.
Packaging whole, not ProTek
haven't tried yet
The goods came quickly to the store thanks all explained how I will try to finish
Seller at the top... the product heats up a little when it is applied I put a film after then I put my sheath... I'll come back and tell you if it really works.
Good product fast delivery thank you
Thank you beautiful
Received the parcel was tracked, all well the store put another probe
The parcel arrived in a box + puppy, nothing was affected when transporting. The product itself is packed in individual packaging and factory Mica. the composition and method of application are indicated on the packaging, shelf life up to 2021G. Product description and instructions for use in English. In the package of 40g of the product cream of white color, has a pleasant aroma. Composed of such components: ginseng root extract, ginger extract, Centella Asian extract, Hamamelis extract, sodium hyaluronate. The cream has a tender texture, which easily penetrates and absorbs, tightens and strengthens helps to get rid of excess centimeters and the appearance of cellulite. The cream can be used together with exercise and diet only in that case the effect will be visible. Method of application: you should apply the necessary amount of cream to the problem areas with massage movements after this, you should wrap this place with a film for about 30-40 minutes.
Good indulgence. I really liked it. But it works only in conjunction with sports exercises, note.
Delivery to Novosibirsk month. Packed well during transportation was not affected. I like the effect, I'll take another. I advise you!
Very good products, recommended
WeChat--extract кт perfectly combined with с acid, contains various softening substances for the body, delicate ную which easily penetrates and absorbs, lifting and strengthening, completely burning your fat, after continuous use, forming perfect waist and foot lines. Method of use: apply the required amount of slimming cream to the area for massage. Slowly heated to the full absorption of the slimming cream. Wrap it in a plastic film for 30-40 minutes, and then peel off.
Interesting cream!) after application a little pinch, warms under the film. About slimming I will not say, but the skin tones and tightens, due to which the scope of application seems really thin. Delivery fast, track tracked all the way. Thank you!)
very good I will order again very soon and I recommend this seler 100%
I took it as a gift. Shipping fast. Consistency cream, the smell is pleasant. Allergies did not cause
I decided to bring myself to the fly in excellent condition (oh I very much hope that we will have the summer, not the infinite continuation of quarantine). This is a cross for help. From its use I do not expect that just 10 kg will lose, it is unrealistic. But as an assistant I still advise to take a cream that will be able to moisturize and nourish the skin. The cream has a herbal smell, and as soon as I applied it, I felt a pinch and even a little heat. I think that the effect will be more bright and saturated, if before sports, lubricate the cream and wrap the ointed part of the body with a film (but I have not tried to do so yet). Кт extract is perfectly combined with с acid, contains various softening substances for the body, as well as delicate texture, which easily penetrates and absorbs, tightening and strengthening, fully burning fat, after continuous use, adjusts the perfect waist and leg lines.