Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Slimming cream with hyaluronic acid and ginseng, reduces cellulite, burns fat, cares for health, the body becomes much easier you feel comfortable you are satisfied with yourself. We wrap 40g packing tight without damage.
It took about a month from the order.
A fast shipping to Germany. The cream has good white consistency and it smells herbal :) on the skin well tolerated :) And it warm comfortable :) all most :)!
Very happy, helps
The product came 4 weeks earlier than shipment expected date. The box came a little damage but goods are perfect, matches the picture, very excited to try it. It also came with a gift. I’m very pleased.
very good product good service, item arrived in very short time
product shipped relatively quickly. the package was not damaged and seems to be good.
Thanks Seller Items Have Received In Good Condition Not Yet Use.. : D
received intact ,well packed and no damage.
Good Goods, store also good, all came whole
Just super
Very satisfied with the products of this brand. I buy constantly different means. Delivery can not be the same, but it's worth it.
Cream with hyaluronic acid and ginseng improves skin tone, makes it more elastic, contributes to reducing the volume of problem zones due to active components in the composition. After use, the skin is soft, smooth, velvet, more elastic and tight. I liked the cream. In the complex with proper nutrition and sports works fine.
Packing is crumpled, but the goods are intact
All right, I'm not taking it for the first time. Thank you
The cream was tracked on the road, came in a parcel with other means. I put on the problem area, then turn around the food film and do sports. There is a heating effect. The smell for me is not sharp, minor. The integrity of the package was not broken-metal foil was present on the spout. On the package, the shelf life is printed.
Dotarła pack on time and to this product great quality niweluje view cellulite recommend❤️
Arrived fast and only very small
Cream for those who want to lose weight. Delivery to Kazan is just under a month. Packed well, came without damage. As a gift put the probe of a moisturizing serum. The cream is recommended to be used as an additional slimming agent. Main active components: ginseng root extract, ginger root extract, Centella root extract, hamamelis extract of sodium. The composition is excellent. In fact, I'm not planning on getting thin, and I think, that no cream can do that. But a little tighten the skin would not hurt. With these cream can cope. All pleasant shopping.
Super fast shipping
Long waited! Track wasn't tracked. Packing sealed. I do not know the result yet. I will test
Good cream. In the complex with nutrition and physical load has a control and tightening effect
Delivery about a month. Packing blown bag. The cream is good. I'm not taking it for the first time. It moisturizes the skin well. I use it for massage. Shelf life up to 22 years
ok
The parcel came in five days, with home delivery