Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top quality, I recommend
it was exactly like photo but to be honest playing on it is inconvenient. not that comfortable but it looks nice so theres that.
grenat product
bag is as advertised, thanks
I love how this flip cover let's you store some cartridges and maybe like a wipe inside the flap. While also protecting the actual joycons themselves. Most other cases leave them exposed. The handle on the back with the ability to remove the strap if you want is also really nice. However I don't like how you have to slide the Switch to be able to remove the joycons, that there is no outside cut out while the case is closed to charge the Switch, and that the magnet on the right isn't that strong to help keep the case closed. Ordered recently and it came before 3 of my older orders!
Exactly what it looks like, and arrived when it said it would
Cheap-Anna high elastic elastic and good.
All Super defected.
I bought it for my sister and even my mother liked it, identical what in the pictures fits prefect and looks very good.
The case feels nice, the packaging is nice, smells like the purchased new cheap shoes, the touch is nice enough, went without tracking more than a month, the case makes the Nintendo Switch twice as much, it is clear that playing it is less convenient than without a cover, black color marks but beautiful, generally the case is satisfied. The only thing is not pleased that in the closed form there is no hole under the Type-C connector. To charge will have to open the lid
good
The case is great, very comfortable and I am pleased with them. But he has a couple of small minuses: first, the dimensions are not exactly fit, and in order to remove both JoyCons, the console will have to move a little in the case, otherwise the JoyCon will not disconnect; and secondly, the console moves in the case when carried in the bag and clings to the sticks behind the holes for them, which will adversely affect the sticks themselves. But if you drop these two shortcomings, the case is very good
Chic case. Although I expected it a little darker.
All right, if I take anything but no rush
OMG , thank you store , one very happy child
very good product, even better than what i was expecting. it's very tight, so it doesn't slip through with both joycons attached, even if you try to. it is very thick so it gave me enough courage to throw it in my bag and not worry about it.
honestly, i'm in love. my switch fits perfectly and the leather feels really nice to the touch.