Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
хорошо.
Thanks
The size and the material is great. Thank you.
Excellent +++!
I ordered 5 XL, a shirt for socks for release, short if I put it under my pants, my height is 182 cm, in the chest 102 cm. In belly 100 cm. A little bit. Not critical. But would like 6 XL. I liked the coloring. To the touch a lot of synthetic fiber. The gate is indicated on the shirt 45, in reality it corresponds to the center of the button to the center of the loop. Delivered quickly.
Height 180, weight 80. I came right up. The color is cool. Recommend!!!
As always, excellent shirts (took several times already). Size 2XL corresponds to Russian 48-50 (165 cm, 76 kg). Delivery is very fast-12 days to Mo. So, and the store, and I recommend it.
Great shirt. It's not the first time. Recommend
The shirt is good. At the height of 180, the weight of 95 size 6XL is very good. Seller recommend.
Product same as picture. Good quality
As a gift sent two ties
The goods came quickly. No problem. I order more than once. The size is fine. I contacted the store. The seller and I recommend it.
Shirts are cool! Thank you store!
The quality of the shirt itself is good, but sent marriage, TK shirt came with tears of ironing, the fabric shines from the iron because of overheating synthetic when ironing. Sorry.
That's exactly what I asked for. I recommend the store
Very good! I ordered a second time. Does not shed, does not sit down after washing. surprisingly fast delivery two weeks to the Kirov region. I will order another light. definitely recommend.
Very satisfied with the product, thank you
At 56 рос. size, weight 110 kg norms
Very nice shirt and good quality, unfortunately my husband got a little tight one or two more sizes and would have looked good. The is 1.80 weighs 95 kg and 5xl a little small for the. But if I recommend the store and the item is just like the picture
Norms. The coloring is pleasant. On height 173, weight 67 came up
Shirt medium quality material материал синтетика familiar ordered husband there is a better True Color White heavily ironed pocket on the chest but the main style is fitted on 7 cm sleeves long and in width normally bottom з and in front of shorter back almost 5 cm looks anecdotal only under the sweater (before buying, measure your shirts in front of my 8XL. 75.4a on the sides of 71 cm or take more!
On the boy 185 100 kg came up. 7HL took. Does not smell thread does not stick out...
Class shirts. I take not ground time. Rosemir aziij, Tom zamovlati treba on 2 Rosemary more.
Excellent Product
Shirt as indicated color material perfect size. Serious store good communication