Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Отличная подушка-воротник. Предназначена для поддержания и выпрямления шеи без болезненных ощущений. Для управления данным прибором модель комплектуется специальным насосом-грушей. Принцип такой же, как у механических тонометров. Подушка трехкамерная. Надевается на шею, закрепляется двумя липучками. С помощью насоса надувается до комфортного состояния. Процесс не занимает много времени. Давление в камерах легко регулируется. Полушка легкая, компактная, не требует батареек или зарядного устройства. Ее можно брать с собой в поездку, путешествие или командировку. Материал похож на бархат. Красивый цвет. В моем экземпляре торчат ниточки, но некритично.
Favor вытягивaющей oртoпедической cushion oчевиднa: • Neck пoзвoночный gave • Cnimaet нaгpузку s cervical пoзвoнкoв • Supports migraines and headaches • Improves чувствительнoсть пaльцeв, уcтpаняя tingling and oнeмение • Improves кpовообpащeние шeйнoго ottela and the brain • Увeличивaет рaсстояние between vertebrae for 1-2mm • Strengthens the muscles of the back and shoulders • Fixes the vertebra of the neck in an anatomical-correct position This is a useful invention to solve the problem in cervical surgery. Will improve the blood circulation of the cervical department and brain departments. There will be headaches and migraines, discomfort in the neck and shoulders. Purchase an orthopedic pillow, and forget about neck pain and symptoms!
Three layer inflatable pillow for relieve neck and shoulder pain. The pillow is great for stretching cervical vertebrae. I chose black. The pillow is worn on the neck, fastened with Velcro. Next, you need to inflate the pillow to a comfortable condition. Inflates the pillow easily, completely inflated it for 5 minutes. The pillow is very comfortable for use. Well relieves tension. In the kit there is an instruction. The goods were packed well. Delivery to door in 3 days after order.
Fast delivery. Everything works fine so definitely recommended.
Ordered 2.12.20, brought the courier 05.12.20G. vidnoe M.O. Bought for 843,08 rubles. I chose the color blue, but I thought it Lighter will be, in the photo you can see, if compared with the sofa. Checked, everything works, inflates, supports the head, Sitting so in front of the Telecom is convenient, although not usual. I recommend the store, quickly and in hand!
Collar for stretching cervical vertebrae An interesting thing for your health. The pillow is three-chamber. You need to put it on your neck, fix with Velcro and inflate to a comfortable state. The Pillow Relieves tension well. Delivery from Russia. Packed pillow in simple zip bag. In the kit more instructions
Wonderful store. Many necessary goods for health and beauty. I order not the first time. All products are good quality. Track tracked. Delivery is fast, up to 5 days. Brings the courier to the apartment. Which is very convenient. Thank you to the store and prosperity in business.
Very satisfied with the acquisition. Description corresponds. The quality is excellent and packed well. Delivery is very fast. Just a few days. The store has a warehouse in Russia.
My Instagram is aleksandraliexpress. Delivery to Volgograd 11 days, personally handed to The Courier. The quality is excellent everything works. Recommend.
Neck massage pillow Very necessary thing, who sits on a computer. The neck begins to hurt, can grow a spike from a sitting lifestyle. The pillow pulls out the neck and does not allow to accumulate pain. You can alternate work at the computer and use a pillow. It is inflatable, nice velvet surface. Front Velcro. She took it for mom. Mom is very happy with this find. I advise everyone to delivery by Courier 7 days from Moscow.
The pillow came in 9 days from the warehouse from Russia, the parcel brought home a courier. Track number was fully tracked. It improves blood circulation in the neck, relieves tension from the back and neck, pulls the vertebrae, helps with остеохондрозом. I bought a collar for my husband, I already started to use it, I like it, there is a relaxation effect.
Air cushion to relieve fatigue in the neck. Very good thing, especially after a hard day of work, when you want to relieve the tension and rest or in a long train, with such a pillow will go much more comfortable. Delivery was fast, only 5 days by courier service. Packing: Package. The pillow is inflated with a pear with a valve, the hoses are connected to each layer of the pillow, the pillow is inflated evenly. The top of the material is similar to velor, pleasant to the body. On the extreme layers of the pillow are sewn straps with Velcro. I liked to use it and my husband, it's very relaxing that I even want to sleep. Recommend!
Inflatable collar for stretching cervical vertebrae, treatment остеохондроза. It is very convenient to use on trips. Carefully pulls the cervical department by inflating the air of the collar cameras. As a result, blood circulation is improved, intervertebral space increases and blood vessels are reduced. I liked the collar. We use it for the whole family. There are improvements in the neck area. Delivery by fast courier service.
Delivery in Russia by courier in three days. The pillow is three-chamber, the material is soft suede, inflated with a pear, which is included. The design is like a manual pressure measuring device. Inflate you need to put on your neck, and fixing with Velcro. We pump to a comfortable state, do not overdo it. The pillow very well pulls the neck and relieves tension. Now I'm sitting in it when I work on the phone, she does not allow to "hook" the neck. I'm happy.
Half-coat is happy, I take the second time, now as a gift to parents. The effect will not be felt instantly, everything needs regularity, you will not be lazy, everything will be fine.
Delivery to the address was 2 days. As always, as the warehouse is in Moscow. The choice in the store is presented in three colors, I chose crimson. Orthopedic collar from the brand hailicare supports and straightens the neck without painful or unpleasant sensations. The model is made of durable, tactile pleasant and eco-friendly material. Inflates with a hand pear, which allows you to give the collar the desired size and shape, the model will suit adult users with almost any neck circumference. The use of the collar reduces the load on the neck and shoulder area. Also, the collar produces the right posture, relieves headaches, allows with benefit for the spine to work at the computer, relieves overall tension and fatigue Specifications: Size: 26 cm x 30 cm; Pressure adjustment; Work without batteries and recharging; Filling by air from hand pump. You can use the collar on the road, at work or at home. Recommend!
Inflatable Pillow for orthopedic purpose. Helps with neck pain. Delivery only 3 days by courier to house. Packed in a zip bag, where it is convenient to store this pillow. From above is made of blue velvet, beautifully glitters and pleasantly to the skin. The pump clings to the hose and need to be pressed on this pear, the pillow will be inflated. The pillow is трёхсекционная and inflated immediately in 3 valves, not separately some tier. There are wheels that you can put pressure in the pillow. After a few minutes with this pillow and feel relieved. Understand how heavy your head is to apply better daily for 15-30 minutes.
Nice thing. Excellent relaxation of the neck muscles. Delivered quickly. Fixation on Velcro. Inflate and descend the pear.
I saw on sale this pillow and decided that she is Oh as we need! In the age of computer technology, we spend a lot of time at the computer, phone, tablet, for a long time we sit without movement, the back, neck, there is tension in the shoulders and back. A person just needs to relax, and this will help us orthopedic 3-layer pillow, it will support and straighten the neck without painful or unpleasant sensations. The collar will not let you grieve and follow the correct posture. Pillow collar 3-layer, the material is pleasant to the skin, similar to velor. Worn on the neck and hand pump-pear (like a tonometer) air is pumped, inflating-adjust the height of the cushion, the collar becomes higher and higher and stretched neck, then you need to twist the metal wheels and enjoy. Delivery was only 5 days, with home delivery.
It was with such a 3-level pillow that I managed to feel the relaxation and convenience Unlike simple pillows. 1. the material is similar to velvet, it is blue color, soft and comfortable. 2. put on the cushion with a rubber pear, from which 3 hoses depart for simultaneous pumping of each level. Inflates for about 2 minutes. To blow/inflate, you need to twist/unscrew the screw on the pear. 3. inflating or blowing can control convenience personally for yourself. 4. there are Velcro in front so as not to fly out during sleep. 5. massage does not. With such a pillow, it's easier to relax sitting, even sleeping, the pillow supports well when the head is bent on the side. And the quality pleased.
I bought such a wonderful thing. I liked it, the first feeling that the entire spine is stretched out, after a while it's light heat. Pump to a comfortable state, should not be choking compression and discomfort. I advise, in the evening after a busy day! The material of the collar is pleasant to the touch, in the lowered state takes up a minimum of space.
This pillow will help relieve pain and tension in cervical vertebrae. Delivery was fast, 4 days from the warehouse in Russia. It's very easy to use. The pillow has a special pear to inflate the pillow. First need to put the pillow on your neck, then inflate it with a pear as in hand tonometers to the volume you need. When worn, there is an ease in the neck and stress relief. The pillow does not take up much space and is easy to use
I took this pillow for myself and my husband often travel to a long boring car. Having tested it on itself, the pillow well relieves tension and pressure from the neck. Delivery was only 2 days to Moscow Track tracked all the way, recommend!
Pulling orthopedic pillow-collar is what, What we needed for a long time, we use the whole family. We use to improve blood circulation in the neck and relieve tension, load from the back and neck. The collar has a nice suede coating. The design is soft and comfortable, the height is adjustable by pumping the coarse air depending on the individual structure of the neck. In the Tube next to the pear there is a ball that plays the role of a plug. To freely pump the coarse air, the ball must be in the bulge on the rubber tube. When optimal and comfortable filling of the collar air is achieved, the ball must be moved to the tube itself, and he will act as a stub. After that, the pear can be detached from the hose so that it does not interfere. The maximum time of the procedure is not more than 30 minutes.
Hi there, the parcel reached 3 days in Mosk. OBL. Chose delivery from Russia. The courier brought the parcel to the house. The pillow was together with the instruction in a tight zip bag. The pillow is 3 chamber. The design of the inflating is the same as the old pressure measuring devices) just pear inflate it to the state you need, and screw down the air and blow off when useless) The principle of its operation is very simple: it stretches the muscles of the neck, helps to keep the neck in the right position. The only thing she funny clips cheeks)) The pillow is fastened with 2 Velcro. Pear pumps all 3 compartments at once. Inflates quickly) the material of the pillow is similar to velvet, pleasant to the touch, pear and tubes are matte, rubber, the screw is metal. Inside the tube is a ball that holds/passes air. sensations are unusual) muscle stretching is felt. I will test and correct my health with such devices) the thing is interesting)))