Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice and strong bag got the 18 inch just right size for me
As described in the announcement. It looks quality and has a fabric and apparently very resistant closures.
Bags are generally cool. Ordered 3 PCs 16 inches, the bottom is plastic, glued felt, so that the tool does not rattle.
The bag is good. The bottom of the bag is made of durable plastic. Seams do not stick out and stitched well. The store is sociable. Take it will not regret it.
It looks good quality, sturdy fabric, double zipper large links and runs well.
Very good quality surprised me quite happy with the purchase
Very good materials.
The amount is class! I liked it very much! Delivery 5 days to 16 region... Thank you very much!
Delivered by courier very quickly. The bag is great!
Bag Super 18 ”measured screwdriver 10.8V with 2 ACB and charging Garden saw 18V 2 ACB and charging
Good quality, fast shipment!
Excellent bag with plastic pallet. Thank you.
Parcel delivered in a week by courier-fantastic! The second time I order from this store, the quality is excellent. All recommend both goods and seller!
Bag for @ fight, came to Moscow for 3 days
Excellent bag. Very good for the money. Strong, well designed. Used daily. Thanks from Israel!
Expected that there will be more! So norms, the bottom is rag ..
Excellent in quality everything is good in operation I will see how it will show not long
Great bag professional I recommend fast delivery within Weekly
I love it ! Best bag for tools and solid
Delivery is fast, good bag for work.
Very good
Bag for tools of very good quality and arrived quickly in France. Strongly that Aliexpress delivered all as quickly. I recommend it.
The bag is super. Surprised by the quality of the goods-it's on top.
In SPB bags came in a couple of days, IML at home. The quality is excellent, the threads are sticking out and so on. The description is correct, the dimensions are the same. Convenient, already tried on them, there is where to store a lot of the right tool. On the bag, the zipper is good. Recommend.
Good one