Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks for the fast shipping and easy return.
The fabric is as thick as summer jeans Durable and sewn very good! !! It looks like I can wear it for years until it wears out
Класснык Шорты прекрасного качества, просто супер!!! Получил за 10 дней примерно до Электростали. Супер!!!
все ок!
хорошие шорты. рекомендую
Great, all Ok!!!
Shorts are well sewn from high-quality dense material! I am very pleased with the purchase.
Super quality, seams smooth, threads are not stoned, 34 size per 76kg, height 170
All Super and quality and delivery time, you can order the first quality thing purchased by AliExpress
OK
Ordered size 36. On the ass at 112 cm with growth in 193 sat well. Smaller size or will be drunk or vice versa fall off. Despite what the ass))
The quality is excellent! Delivery in the city Svetlogorsk of Kaliningrad region 26 days. Ordered size 34. Approached the girl medium body size outerwear wears 44-46.
Super handsome like the picture but they're small
Super quality Quick's days as
On height 180 weight 98 size 38 approached the length above the knee than and did not like.
Shorts are just super good. Speed delivery space. Made qualitatively. Branded package. The size of the table approached. My husband is delighted. Thank you very much to the store.
Excellent quality
Nice shorts. Excellent quality. I recommend. fast delivery
Good product, perfectly packed, the store solved a problem with the delivery address without any problem and advised with the size Very recolendable
Delivery three weeks. The quality is excellent! Dense, soft, slightly stretch. By the store's standards, a little loose, but under the belt is good, in the car is the most. Thank you seller!
Ordered blue shorts, came in 3 weeks. The product fully corresponds to the description. 36 size is really 36 size. On each side of 3 pockets, behind 1 more pocket. There is a large pocket on each side-you can put a passport or phone and zip up your pocket.
Are very good
On the size 48-50 came 32 in the butt (you can order and 34), upset that without a belt as in the photo, for this 4 stars, the quality of the goods is excellent, the material is cotton, I'm happy with the purchase. The parcel was sent immediately, the sorting was combined with another order, but delivery on time. To the store Thank you very much. Good luck
Good Goods, normal delivery. Thank you store.
To Moscow in 10 days, the material is pleasant