Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Мне понравился. Намного лучше с экраном, чем гадать по диодам сколько ещё осталось заряда
Заказывал сестре, сам проверить не могу, она в восторге, телефон заряжает, индикатор заряда показывает. Всё ок
With discount Urval, for some reason can not attach here a photo of the goods, the display works well, medium gravity, in appearance and assembly qualitatively looks, charges, everything is fine
Ordered a friend, looked at power bank and now decided to take. Stylish, affordable price, perfectly visible charge on the screen. Compact and comfortable to wear
Plastic is not bad, the display is convenient that shows the exact battery charge. The volume is probably 10000, I do not know exactly, I did not check. Came without scratches, packed well
I wanted to attach a photo, does not load for some reason. Paver the same as in the picture, showed a charge of 56%. Stylish, compact. I hope it will last a long time.
All expectations were justified, placed in the hand. Charged was 3 iz4. I'm happy. two connectors, you can charge two phones at once, saves time
Good design, took for a gift, it came on time. Price and quality arranged
Recommended. C type cable to adding cotton gold edge White.!!!
Works good. Fast shipping.
The battery capacity is 10000 mAh, no longer required. More capacious more heavy, and this even with a walk will not be a heavy toe. Thank you shop for quality goods and fast delivery!
Waited only two weeks. Moscow. The charge was 68%, convenient with the screen. I checked the connectors, the workers. Everything is fine!
Came quickly, packed in a box. Looks nice, the display 37% highlights. Put on charge. Seller recommend, thank you very much
Charging is normal, the volume corresponds. Twice charged the phone and still remains. Charges quite quickly. Thank you
Very cool! Come quickly! Tracked to the Post Office. Recommend!
A month drove to Samara. The level of charge is displayed on Eran (was 47%), pleasant in appearance, modern design, nothing superfluous. The phone charges for about an hour, which is generally not bad
I liked it. Sent quickly. Testing...
Took it today. Everything is neatly packed, charged for 56%. The size is compact. I haven't loaded them yet. I will complement the review after direct operation
Much more convenient to take from the screen. where the exact charge is shown. The track number was tracked, securely packed, came without scratches and damage. Everything worked out. The store is good, the quality is responsible
A good battery, it works. Charges. In our stores prices are much more expensive, now I will take only here. Quality is good, took on sale with a good discount and a coupon of the store.