Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good! I'm going to try it d here a month I tell you the qtal results going this. Thank you store
I received it very quickly.
Received Today sends fast May holding to see efficiency after use
The item has arrived thank you to the store
I receive it in a good condition with a gift
When I first came on and I read the comments and I was very skeptical because people were saying they saw the results in two months and I thought that was not possible . However you really have to hang in there and be patient , it doesn’t take that long at least for me it didn’t .I have to say with this brand I was able to see results a lot quicker and a lot faster . When I would go out I would get looks from men for my face but now even if I’m wearing the most simple clothing I will get looks all the time. They will get out of line to come and see my butt .
I received on a Thursday evening. I used it once on that Thursday as it was already later in the day and I've used it twice a day as I should. It is now Sunday and I've only felt the heat and tingle once this morning when I applied straight out of the shower. And it was hot. It made my whole body hot lol. In my particular situation I don't think the heat plays a major role because the results are happening regardless. I put the product on and immediately do my exercises. I pay very close attention to my body and the timing...I generally gain in my breasts, butt, and get bloating around my belly right before my period. But, something is definitely different. I rubbed it on my breasts too beginning Saturday and I use a little extra in general. My breasts and butt are fuller and perkier. There is definitely a plumping factor to this cream and I am a little shocked that it is working immediately. Whether it can be permanent is a different story but it does add some lift and plump to alread
Good packaging, the box arrived almost intact, fast shipping.
Thank you well received
I arrive well packed
J'ai reçu Mon colis rapide
Great smooth feeling
Quite fast delivery. works very good. I recommend this store.
Very happy with product, fast shipping and packaged well.
Very good store and fast delivery! The product is excellent and everything works ! I recommend to everyone! Thanks!
Great product and quick sending. Totally recomended!!
Thank you very much , very good store , accurate product. arrival in 8 very very fast, well packaged and what else to say without more perfect.
Great store, fast shipping, excellent
Super nice ! Super price! Super fast delivery !
8121531653616707
looks great,good delivery time
Nice quality.?Good product.?Perfect ?Excellent store and excellent communication, shipping was moderate.
I accidentally saw the product. The store told me that this is a new hip-lifting product and it is a high-quality product. I believe it. I started to buy it and tried it for 3 months. I insist on using massage until it absorbs. After that, I think the effect is very good. My hips have changed a lot. They are plump a lot. I usually work out with fitness exercises. My husband also said that my hips are sexy. It's fast. Thank you seller, it is worth buying!
I have had this for 6 week and I see results already!! It’s crazy! When I first put it on, I felt this tingle sensation, it goes away after a few minutes. I use it morning and night. Right before I workout and after I get out of the shower at night and it’s amazing. My butt looks nice and bigger in just twomonth.
The product came in a month but it's just like the picture, I get a gift, no one had given me anything thank you very much, let's hope we have good results. I guess they're peonies.