Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
thank you so much I will always bye stuff there
Amazing!
nice
j'adore c'est ce que je voulais
Bon produit
I loved it.
fast delivery good quality, comfortable to use.
I received my waist trainer in one week & I absolutely love it! It it comfortable, fits well, & the material is everything! This is honestly the best waist trainer I’ve ever received! I highly recommend it ! I Will definitely be buying another one when it snatches my waist & end up needing an even smaller size!
mal
It is really nice, size down of you want a perfect fit. I like it
Didn't get the colour I wanted but it's still nice.
Love it fits perfectly!
absolutely amazing.. tucks and shapes perfectly
Came SUPER fast & fits great.
Very satisfying, its exactly how it is on photo, good quality and very sincere sender.
I am in love with my waist trainer It fits perfectly And works great I order an XL. I recommend this store oh and it came faster than i was told
So I'm a big girl( rolls and hips lol) I thought this shaper would for short and not fit either the top half or bottom of my stomach. IT FIT GOOOOOD, IT COVERS MY ENTIRE STOMACH AND BACK, DOSENT POKE YOU IN THE BACK(FOR US CURVY WOMEN YOU KNOW WHAT I MEAN) AND IT ISNT UNCOMFORTABLE TIGHT BUT TIGHT ENOUGH TO HOLD U IN AND WORKOUT, I SAT DOWN AND DROVE AROUND IT SIDNT BUNCH UP OR SLIDE. IM IN LOVE ALREADY . I ORDERED A 6X
I really love it, is nice.
Love it!!! Perfect!! Got a Medium
Heavy and good quality ... smells a little strong like petrol but otherwise it’s fantastic .... have recommended a couple of friends to come buy theirs here too
I love the material. I took a size m, it's abit small but I squeezed in. I got it in 15days