Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
крем очень понравился, хорошо прогревает после нанесения примерно минут 15, чем толще наносить, тем сильнее печёт. ещё лучше, если обернуться пленкой, тогда получается парниковый эффект. кожа становится более гладкой и эластичной, пользовалась несколько недель. особенно понравилось наносить после распаривания в бане и хорошего пилинга люфой. тюбик запечатан пломбой, коробка запакована в слюду, есть инструкция.
Bueno pero muy pequeño el embalse
The cream really warms, the skin becomes even, but about the weight loss should be used longer, let's see in the future
haven't used it yet
The cream is good.
помогает в комплексе мер. скрабирование, массаж, обертывания.
I'll try it and see results
Good cream, liked
О это чудо средство, которое реально разглаживает кожу. У меня уже второй тюбик заканчивается, реально виден результат. После душа наношу крем на жирненькие участки кожи: живот, бока, ляжки. Хорошенько втираю крем и начинаю массировать, иногда использую массажёр от целлюлита. Кожа краснеет и начинает гореть, кровообращение усилилось. Горит кожа еще минут 15-20. Утром кожа выглядит гладкой, бархатистой, немного подтянутой, и даже упругой. Чтобы был хороший результат, нужно проделывать эту процедуру несколько раз в неделю, плюс включить скраб, или щетку для массажа. Похудеть крем естественно вам не поможет, он поможет придать коже божеский вид, уменьшает качество кожи. Короче к покупке рекомендую, не пожалеете.
Delivery by fast courier. I have not used the cream yet.
Good Day to all. I'll tell you today about the cream from Oedo, which helps burn fats. On the tummy, and also reduce in size waist, and hips. The cream contains hyaluronic acid. As well as the plant ginseng, which works perfectly in combination with hyaluronic acid. And together they bring the body in a beautiful form. It is very simple to use it. For example, we apply a cream on the stomach, waist. Why wrap all the salafan bag, food film. We wait for 30-40 minutes. And we do. The results you will see after the first time. Delivered cream in 4 weeks. The parcel was securely packed. I recommend to buy a cream. And also the store.
I placed the order on 20.06 and today 10.07 I received it in Romania. I'm impressed with how quickly he arrived. You're the best. A box of oil has wrinkled. Thanks for the gift.
Cream thick consistency, ginseng flavor, the texture is pleasant, after applying to the body cooling effect, let's see the effect!
доставка быстрая (две недели в Киев). Упаковано надёжно в коробку. качество отличное. обожаю этот продукт.
i need to start the product today .but come good condition
For already the like product. Very good
send plz
Great cream
Thank you very much I will test it
I liked the cream, after using the skin becomes soft, more elastic and taut. In a complex with proper nutrition and sports should work perfectly. After applying the cream, the skin slightly burns, but not much. Heats up perfectly.
Excellent store, quality products Everything is beautifully packed, the smell is pleasant. As soon as I use, I will immediately add a review with photos
Very long delivery
Packed was good, nothing hurt. The cream itself in a tube, volume-40 ml., in a membrane with a false, then the tube is in a branded box sealed in saliva. The box has all the necessary information: composition, method of application and shelf life, all in English. Also in the box besides the tube there is a liner with the same information as on the box. Cream of white color, consistency thick. The smell of ginseng. Personally I am satisfied with the cream, the skin moisturizes, becomes pleasant. The order is satisfied.
I liked the cream will order more! Came the cream in a box of dense cardboard. All the information on the box, timing, composition. Tube hermetically closed-40g. Everything came well packed in box + mailbox. Great responsive store!!! I boldly recommend this store to you. Delivery to Ukraine about a month✈Track number was tracked.
The cream is warm, but the tube is so small, I would have ordered B another. Delivery is fast, but had to track, search, pick up... No one even informed him of his arrival in our city!