Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aliziya (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://aliziya.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Unfortunately, the goods somewhere lost during delivery. I think not the fault of the store, but the delivery service and the situation (the order was made in the middle of March). They waited almost 100dn, had to open a dispute for a refund. There are no complaints to the seller, responsive, apologized for the delay, the money was returned. Thank you.
Rich Garna, ale 8.22 $ expensive.
Delivery about 3 weeks with full tracking on the territory of the Russian Federation. Everything corresponds to the description on the product page. The store quickly processed and sent the order. Excellent lamp, although small, but bright. Powered by battery, charging cable included. Reacts to movement, there is also a light sensor, it only works when it is dark. In the kit there is also a magnet, with which the lamp can be attached to any surface. Made well, plastic quality. Came in working order, its function performs. The seller is honest and responsible. Shop recommend.
Delivery about 3 weeks with full tracking in the territory of the Russian Federation, went through Finland. Everything corresponds to the description on the product page. The store quickly processed and sent the order. Excellent lamp, although small, but bright. Powered by battery, charging cable included. Reacts to movement, there is also a light sensor, it only works when it is dark. In the kit there is also a magnet, with which the lamp can be attached to any surface. Made well, plastic quality. Came in working order, its function performs. The seller is honest and responsible. Shop recommend.
Delivery about 3 weeks with full tracking on the territory of the Russian Federation. Everything corresponds to the description on the product page. The store quickly processed and sent the order. Excellent lamp, although small, but bright. Powered by battery, charging cable included. Reacts to movement, there is also a light sensor, it only works when it is dark. In the kit there is also a magnet, with which the lamp can be attached to any surface. Made well, plastic quality. Came in working order, its function performs. The seller is honest and responsible. Shop recommend.
All Super
The lamp is just a bomb. It shines perfectly. Reacts normally, it is rare to tupit, you stand mashesh from Dalek he sleeps
Nice lantern. Charging. Reacts to the movement. Turns it off. On magnet, you can on the fridge. It's on my balcony. He's got enough light. Recommend!
It's super.
Incredible lamp! I definitely need more and maybe even a couple. It's perfect! Do not need batteries, charges through a micro USB wire that is included. It shines perfectly. The light sensor and motion sensor work properly. Behind the built-in magnet for fastening to the magnetic surface and also in the kit there is a powerful magnetic disc with a sticky layer, therefore, any smooth surface is suitable for this lamp. The goods came in a box, perfectly packed and shipped with tracking. I also want to note the honesty and generosity of the store. There was a big coupon and the order was sent almost for nothing. Thank you very much for a pleasant acquaintance with your store.
Excellent lamps, store good, honest!!
Burning. Cool. But the sticky layer of the magnet does not hold the lamp.
Super. Cool Lantern
Thank you very much. Seller recommend. Everything works
Seller umnicka, sent on a very big discount! The lamp is super, match the description!
Works only in the dark, everything is fine! Seller good, sent with a huge coupon, we can say that free got)) Thank you again!!!
Great light. Lights up 3-4 meters before the lamp. Came discharged, after an hour of charging began to work perfectly. Before that tried to test a little charged-then lit-but did not light up (accumulated charge?). Seller and product recommend!!!
I am delighted!!! Super night light, all works, cord and magnet included... Thank you very much to the store, very responsible and honest person!!! Took with the coupon, the seller sent everything honestly, the track was tracked, went about 3 weeks. Highly recommend!!!